Cost-Effectiveness of Ombudsman Offices
Author(s)
Perneski, Tony; Rowe, Mary
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Note: This issue contains other articles, as well.
Date issued
1990Publisher
Corporate Ombudsman Association
Citation
Tony Perneski and Mary Rowe, "Cost-Effectiveness of Ombudsman Offices," Ombudsman News (newsletter of the Corporate Ombudsman Association), Spring 1990.
Keywords
corporate ombudsman, ombuds, organizational ombuds, complaint handling, cost-effectivness of ombuds office