Supporting Bystanders: See Something, Say Something Is Not Enough
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The working paper discusses the need for a zero barrier office in a conflict management system to make it less risky for bystanders to offer information in serious cases. An expanded version of this working paper was later published as Mary P. Rowe, “Bystanders: ‘See Something, Say Something’ Is Not Enough,” Alternatives to the High Cost of Litigation Vol. 39, No. 10 (November 2021): 153-165.
Date issued
2020-01Publisher
MIT Sloan School of Management
Citation
Mary Rowe, “Supporting Bystanders: See Something, Say Something is Not Enough,” MIT Sloan Working Paper 5897-20 (Cambridge, MA: MIT Sloan School of Management, January 2020).
Series/Report no.
MIT Sloan Working Papers;5897-20
Keywords
bystanders, supporting bystanders, bystanders of bystanders, ombuds, zero barrier office