Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness

Author(s)
Rowe, Mary
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Date issued
2021-08
URI
https://hdl.handle.net/1721.1/158071
Publisher
MIT Sloan School of Management
Citation
Mary Rowe, "Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness," MIT Sloan Working Paper 6464-21 (Cambridge, MA: MIT Sloan School of Management, August 2021).
Series/Report no.
MIT Sloan Working Papers;6464-21
Keywords
organizational ombuds, generic data, non-identifiable data, generic options, aggregated data, most serious cases, stakeholders, cohorts
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