Corporate Ombudsmen: Functions, Caseloads, Approaches and Outcomes

Author(s)
Ziegenfuss, James T. Jr.; Rowe, Mary; Munzenrider, Robert F.
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Description
Note: Includes results of a 1989 survey of 55 corporate ombudsmen.
Date issued
1993
URI
https://hdl.handle.net/1721.1/165705
Publisher
Journal of Health and Human Resources Administration
Citation
James T. Ziegenfuss, Jr., Mary Rowe, and Robert F. Munzenrider, "Corporate Ombudsmen: Functions, Caseloads, Approaches and Outcomes," Journal of Health and Human Resources Administration Vol. 15, No. 3 (Winter 1993): 261-80.
Keywords
corporate ombudsmen, ombudsmen, ombuds, ombuds profession
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