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Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum

Author(s)
Ruff, Susan; Carter, Michael
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Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.

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Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
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Abstract
It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This study seeks to bridge that communication gap. Through focus groups and interviews with software engineers and managers, we have identified over 35 communication skills that comprise communication in the software engineering workplace, including a broad range of formal, interpersonal, professional, and team communication skills. These skills are presented in the form of outcomes that can be used by faculty not only to build a communication-rich program but also to enhance classroom instruction. Although the focus of this study is software engineering, most of the outcomes are applicable to other engineering programs.
Date issued
2009-10
URI
http://hdl.handle.net/1721.1/60260
Department
MIT Program in Writing & Humanistic Studies
Journal
IEEE Frontiers in Education Conference
Publisher
Institute of Electrical and Electronics Engineers
Citation
Ruff, S., and M. Carter. “Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum.” Frontiers in Education Conference, 2009. FIE '09. 39th IEEE. 2009. 1-6. © 2009, IEEE
Version: Final published version
Other identifiers
INSPEC Accession Number: 11006977
ISBN
978-1-4244-4715-2
ISSN
0190-5848

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