Modified Cooper Harper scales for assessing unmanned vehicle displays

Abstract

Unmanned vehicle (UV) displays are often the only information link between operators and vehicles, so their design is critical to mission success. However, there is currently no standardized methodology for operators to subjectively assess a display's support of mission tasks. This paper proposes a subjective UV display evaluation tool: the Modified Cooper-Harper for Unmanned Vehicle Displays (MCH-UVD). The MCH-UVD is adapted from the Cooper-Harper aircraft handling scale by shifting focus to support of operator information processing. An experiment was conducted to evaluate and refine the MCH-UVD, as well as assess the need for mission-specific versus general versions. Participants (86%) thought that MCH-UVD helped them identify display deficiencies, and 32% said that they could not have identified the deficiencies without the tool. No major additional benefits were observed with mission-specific versions over the general scale.