Mobile application for utility domains
Author(s)Tappan, Jacqueline; Mikkelsen, Christine; Driediger, Ken; Cummings, M. L.
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This research, a collaboration between MIT and ABB/Ventyx, is focused on the development of a mobile interface for field workers in power repair settings and field service delivery. A Human Systems Engineering (HSE) approach of Plan, Analyze, and Design was utilized to develop the interface, which included a Hybrid Cognitive Task Analysis (hCTA) that identified requirements for the envisioned interface. This paper overviews the results of the HSE process and presents a preliminary design for the mobile interface that emerged during initial display prototyping.
DepartmentMassachusetts Institute of Technology. Department of Aeronautics and Astronautics; Massachusetts Institute of Technology. Humans and Automation Lab
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI '11)
Association for Computing Machinery (ACM)
Jacqueline Tappan, Mary L. Cummings, Christine Mikkelsen, and Ken Driediger. 2011. Mobile application for utility domains. In Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI '11). ACM, New York, NY, USA, 521-524.
Author's final manuscript