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dc.contributor.authorOrlikowski, Wanda J.
dc.contributor.authorScott, Susan V.
dc.date.accessioned2014-10-09T17:08:53Z
dc.date.available2014-10-09T17:08:53Z
dc.date.issued2013-12
dc.identifier.issn1047-7039
dc.identifier.issn1526-5455
dc.identifier.urihttp://hdl.handle.net/1721.1/90837
dc.description.abstractOur research focuses on the fast-changing landscape of contemporary social media where user-generated content is increasingly being used to evaluate a wide range of products and services. The move to online valuations is raising important questions about how valuations change when they are produced online by consumers and what outcomes they generate for the organizations being evaluated. To address these questions, we investigate two prominent hotel valuation schemes currently at work in the hospitality industry, and we identify significant differences in their valuation practices and outcomes. We develop a practice-based lens for examining the materiality of valuations, providing a way of understanding the differences we observed in terms of performativity. This lens explains both how valuations are actively produced in ongoing practice and how their production is significantly reconfiguring everyday practices of the organizations being evaluated. We conclude by considering the implications of our findings for research on valuation and organizations.en_US
dc.language.isoen_US
dc.publisherInstitute for Operations Research and the Management Sciences (INFORMS)en_US
dc.relation.isversionofhttp://dx.doi.org/10.1287/orsc.2013.0877en_US
dc.rightsCreative Commons Attribution-Noncommercial-Share Alikeen_US
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/en_US
dc.sourceProf. Orlikowski via Alex Caracuzzoen_US
dc.titleWhat Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sectoren_US
dc.typeArticleen_US
dc.identifier.citationOrlikowski, Wanda J., and Susan V. Scott. “What Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sector.” Organization Science 25, no. 3 (June 2014): 868–891.en_US
dc.contributor.departmentSloan School of Managementen_US
dc.contributor.mitauthorOrlikowski, Wanda J.en_US
dc.relation.journalOrganization Scienceen_US
dc.eprint.versionAuthor's final manuscripten_US
dc.type.urihttp://purl.org/eprint/type/JournalArticleen_US
eprint.statushttp://purl.org/eprint/status/PeerRevieweden_US
dspace.orderedauthorsOrlikowski, Wanda J.; Scott, Susan V.en_US
dc.identifier.orcidhttps://orcid.org/0000-0001-7313-9466
mit.licenseOPEN_ACCESS_POLICYen_US
mit.metadata.statusComplete


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