Rowe, Mary: Recent submissions
Now showing items 52-54 of 144
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The Solo Organizational Ombudsman Practitioner...and Our Need for Colleagues...A Conversation
(Journal of the International Ombudsman Association, 2012)It takes a village to produce a successful organizational ombuds. -
A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report.
(Administrative Conference of the United States, 2016-11-14)This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a ... -
A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 1: Executive Summary
(Administrative Conference of the United States, 2016-11-14)
