II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 1-3 of 17
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Corporate Ombudsmen: Functions, Caseloads, Approaches and Outcomes
(Journal of Health and Human Resources Administration, 1993) -
Using Operationally Useful Data to Communicate Ombuds Value and Effectiveness
(https://mitmgmtfaculty.mit.edu/mrowe/; this working paper has also been published on the website of the International Ombuds Association, at https://ioa.memberclicks.net/assets/Repository/Using_Operationally_Useful_Data_to_Communicate_Ombuds_Value_and_Effectiveness.pdf, 2026-01)Why keep data? The answer may be different for every organizational ombuds professional (OO). When considering what data to collect about their work, each OO will wish to learn the interests of their constituents and then ... -
The Most Serious Cases Reported by Organizational Ombuds: Data from Surveys and Interviews
(MIT Sloan School of Management website, 2024-12)
