II. Ombuds Articles that Include De-Identified, Disguised Case Material: Recent submissions
Now showing items 7-9 of 20
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Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case
(Harvard Negotiation Law Review, 2009) -
Micro-affirmations & Micro-inequities
(Journal of the International Ombudsman Association, 2008-03) -
Helping Bystanders Take Responsibility for Diversity
(GilDeane Group, 1998-07)
