Negotiation and Conflict Management

Recent Submissions

Is the Other Person Competing? Collaborating? Possibly Intending Harm? Ideas to Consider in a Negotiation

Rowe, Mary (MIT Sloan School of Management, 2022-09)
What Was It Like Working with OCW?

Rowe, Mary (MIT Faculty Newsletter, 2004-09)
Notes on Complaint Handling for Managers

Rowe, Mary (MIT Sloan School of Management website, 2002)