What Do Organizational Ombuds Do? And Not Do?

Author(s)
Rowe, Mary; Hedeen, Timothy; Schneider, Jennifer
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Description
Note: This article reflects data from three International Ombudsman Association surveys. It includes an appendix which compares organizational ombuds with other types of ombudsmen in the US.
Date issued
2020-09
URI
https://hdl.handle.net/1721.1/157465
Publisher
International Ombudsman Association
Citation
Mary Rowe, Timothy Hedeen, and Jennifer Schneider, “What Do Organizational Ombuds Do? And Not Do?” The Independent Voice, International Ombudsman Association blog, September 2020.
Keywords
organizational ombuds, conflict management, risk management, International Ombudsman Association, IOA Standards of Practice, internal ombudsmen, external ombudsmen
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