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Using Variable-Rate Alerting to Counter Boredom in Human Supervisory Control

Author(s)
Cummings, M. L.; Mkrtchyan, Armen Ashot; Macbeth, Jamie C.; Solovey, Erin S.; Ryan, Jason Christopher
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Abstract
A low task load, long duration experiment was conducted to evaluate the impact of cyclical attention switching strategies on operator performance in supervisory domains. The impetus for such a study stems from the lack of prior work to improve human-system performance in low task load supervisory domains through the use of design interventions. In this study, a design intervention in the form of auditory alerts is introduced and the effects of the alerts are examined. The test bed consists of a video game-like simulation environment, which allows a single operator the ability to supervise multiple unmanned vehicles. Each participant in the study completed two different four hour sessions, with and without the alerts. The results suggest that the alerts can be useful for operators who are distracted for a considerable amount of time, but that the alerts may not be appropriate for operators who are able to sustain directed attention for prolonged periods.
Date issued
2012-10
URI
http://hdl.handle.net/1721.1/81782
Department
Massachusetts Institute of Technology. Department of Aeronautics and Astronautics; Massachusetts Institute of Technology. Engineering Systems Division; Massachusetts Institute of Technology. Humans and Automation Lab
Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Publisher
Human Factors and Ergonomics Society
Citation
Mkrtchyan, A. A., J. C. Macbeth, E. T. Solovey, J. C. Ryan, and M. L. Cummings. “Using Variable-Rate Alerting to Counter Boredom in Human Supervisory Control.” Proceedings of the Human Factors and Ergonomics Society Annual Meeting 56, no. 1 (October 26, 2012): 1441-1445.
Version: Author's final manuscript
ISSN
1541-9312

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