Organizational Culture and Performance
Author(s)Martinez, Elizabeth A.; Beaulieu, Nancy; Pronovost, Peter; Wang, Thomas; Gibbons, Robert S.
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Organizations are all around us. Culture is trickier—to analyze and even to see. We consider both the effect of management on culture and the effect of culture on performance. We begin by describing an intervention that dramatically improved outcomes and conspicuously included a culture-change component. We then use details from this intervention to describe potential empirical analyses of the association between organizational culture and performance in this and similar settings. Finally, we describe opportunities for theoretical models to explore how and why organizational culture might influence organizational performance.
DepartmentSloan School of Management
American Economic Review
American Economic Association
Martinez, Elizabeth A., Nancy Beaulieu, Robert Gibbons, Peter Pronovost, and Thomas Wang. “Organizational Culture and Performance.” American Economic Review 105, no. 5 (May 2015): 331–335. © 2015 American Economic Association
Final published version