This is an archived course. A more recent version may be available at ocw.mit.edu.

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Organizational Change: Millennium Global Village-Network

Objective Discuss the application of management models drawn from production industries to health-care delivery.
Date April 29, 2011
Lecturer

Andrew Kanter
Director of Health Information Systems/Medical Informatics, Millennium Villages Project

Lecture

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Readings

  1. Spear, Steven J., and H. Kent Bowen. "Decoding the DNA of the Toyota Production System." Harvard Business Review, September 1, 1999.
  2. Pham, Hoangmai H., Paul B. Ginsburg, and Kelly McKenzie, et al. "Redesigning Care Delivery In Response to A High-Performance Network: The Virginia Mason Medical Center." Health Affairs 26, no. 4 (2007): w532-w544.

Discussion Questions

  1. What are the challenges to leading change within an organization?
  2. What are the most important barriers to making systems changes?
  3. What are the key ingredients for success?