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Collaborative Change and Wrap-up

Objective Discuss the model of inter-organizational learning as an approach to quality improvement.
Date May 6, 2011
Lecturer

Chaitali Sinha
Senior Program Officer, International Development Research Centre (IDRC)

Lecture

Note: This class session covered a different subject than originally planned in the syllabus. The video and slides below are about "A Perspective on Monitoring & Evaluation — Focusing on Use."

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This video is from Sana Mobile on Vimeo and is not provided under our Creative Commons license.

Readings

Monitoring, Evaluation & Utilization

  1. Patton, Michael Quinn. "Utilization-focused Evaluation (U-FE) Checklist." January 2002. (This resource may not render correctly in a screen reader.PDF)
  2. Evaluation in Practice. Slides from the UFE (Utilization-Focused Evaluation) Curriculum, by Developing Evaluation Capacity in ICT4D (DECI), an IDRC funded project.
  • Module 1: Background (This resource may not render correctly in a screen reader.PDF)
  • Module 2: UFE Primer (This resource may not render correctly in a screen reader.PDF)
  • Module 3: Practical Guidance (This resource may not render correctly in a screen reader.PDF - 1.3MB)
  • Module 4: Possible Uses (This resource may not render correctly in a screen reader.PDF)
  • Module 5: Link to Methods (This resource may not render correctly in a screen reader.PDF)

Collaborative Change

  1. Bohmer, Richard, and Amy Edmondson. "Organizational Learning in Health Care." Health Forum Journal 44, no. 2 (2001): 32-35.
  2. Edmondson, Amy, Richard Bohmer, and Gary Pisano. "Speeding Up Team Learning." Harvard Business Review, October 1, 2001.

Discussion Questions

  1. What are the strengths and weaknesses of the various approaches to quality improvement?
  2. Why do results vary across institutions?
  3. Other than marked improvement in outcomes, are there any other criteria you would use to judge QI methodologies?