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Lecture Notes

LEC # TOPICS
1 Course Introduction (PDF)

The other part of this lecture, "Evolution of Manufacturing", was based on this paper:

Jaikumar, Ramchandran. From Filing and Fitting to Flexible Manufacturing: A Study in the Evolution of Process Control. Boston, MA: Division of Research, Graduate School of Business Administration, Harvard University, 1988. Working Paper No.88-045.
Module I - Operations Analysis
2 Operations Analysis - Service Operations (PDF)
3 Operations Analysis - Job Shop Operations (PDF)
4 Operations Analysis - Product and Process Matching (PDF)
5 Operations Analysis - Queuing Systems (PDF)
6

Guest Lecture (PDF) - Presentation courtesy of Thomas Stallkamp, the CEO of MSX International. Used with permission.

Courtesy of Thomas T. Stallkamp, MSX International. Used with permission.(Note that any subsequent use or redistribution of the slides must include the MSX International logo and attribution to the company.)
7 Operations Analysis - Continuous Flow Processes (PDF)
8 Coordination and Planning - Reengineering
9 Operations Analysis - Managing Queues (PDF)
10 Forecasting Techniques (PDF)

Forecasting Examples (XLS)
Module II - Coordination and Planning
11 Coordination and Planning - Inventory Policy, EOQ Model and Newsvendor Problem (PDF - 1.2 MB)

Inventory Problems (PDF)
12 Operations Analysis - Management of Constraints
13 Coordination and Planning - Enterprise Resource Planning (PDF)
14 Coordination and Planning- Just-in-Time Manufacturing (PDF)
Module III - Quality Management
15 Quality Management - Taguchi Techniques (PDF)
16 Quality Management - Quality Tools and Philosophies (PDF)
Module IV - Project Management
17

Project Management - PERT/CPM and Product Launch (PDF)

Sega Case (PDF)
18 Project Management as a Competitive Tool (PDF)
19 Managing Development Projects: The Design Structure Matrix (PDF) - Presentation courtesy of Thomas A. Roemer and Steven Eppinger. Used with permission.
Module V - Logistics and Supply Chain Management
20 Supply Chain Management - Inventory Positioning
21 Supply Chain Management - Technology Supply Chains (Prof. Charles Fine)
22

Supply Chain Management - Customer Service, Rapid Response and Supply Chain Management (PDF)

Obermeyer Case (PDF)
23 Supply Chain Management - Logistics Systems Design (Prof. Don Rosenfield)
24 Supply Chain Management - Coordinating Supply Chain Companies (PDF)
25 Review of Class and Wrap Up (PDF)

Southwest Airlines Presentation (PDF) - Presentation courtesy of Aimee Henkle, Christine Lindsey, and Michelle Bernson. Used with permission.